TwinBytes Inc.

Remote Computer Help

Fix your computer through the Internet

We can help you with just about any computer problem through the Internet. All you need is Internet access from that computer so we can see your screen.

We help with walking through procedures or issues, doing some performance tune-up and even one-on-one training through the Internet.  Some things can't be done via the Internet or just are not able to be done as efficiently.  Let us know your problem and we can let you know if it's something that can be done remotely.  Generally as long as your computer turns on and has Internet access, we can access it.  Virus removal is not always done very affectively via Internet and we should work on it in our shop via bootable disk.

How do we get started?

It couldn't be easier.  Just click the button below to download and save it to your desktop.  Give us a call and tell us the ID number as per the screen shot below.  Click the "Yes" button if you are asked "Do you want to allow this app to make changes to your device?"

This is what the screen will look like.
Remote Screen

Note: If you are an existing customer you may already have this installed.

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